Privacy Policy

At Shopcserrner, we are committed to protecting your privacy and ensuring a secure online shopping experience. We respect your privacy rights and are transparent about how we collect, use, and protect your personal information. By using our website and services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information when you interact with our website:

• Personal Information: This includes details you provide when making a purchase, signing up for our newsletter, or contacting us. Personal information may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (credit card information, etc.)
  • Order history

• Non-Personal Information: This includes data that helps us improve the functionality and user experience of our website. This data is generally collected automatically and includes:

  • IP address
  • Browser type
  • Device type
  • Location data (if enabled)
  • Pages visited on our website
  • Time spent on the website

2. How We Use Your Information

We use the information we collect in the following ways:

• Processing Orders: We use your personal information to process and fulfill your orders, including confirming, shipping, and delivering your products.
• Customer Support: Your contact information is used to respond to any inquiries or issues you may have regarding your order or our products.
• Personalization: We may use your purchase history and browsing preferences to personalize your shopping experience, such as offering product recommendations or sending promotions that match your interests.
• Marketing Communications: With your consent, we may send you promotional emails or newsletters. You can unsubscribe at any time by following the unsubscribe link at the bottom of any email or by contacting us directly.
• Website Improvement: Non-personal data helps us analyze trends, diagnose technical issues, and improve the functionality of our website.

3. Sharing Your Information

We respect your privacy and will never sell your personal information to third parties. However, we may share your information with the following parties under specific circumstances:

• Service Providers: We work with trusted third-party service providers who help us run our business, such as payment processors, shipping carriers, and email marketing platforms. These providers are only given access to the necessary information to perform their services and are obligated to maintain the confidentiality of your data.
• Legal Compliance: We may disclose your personal information if required by law or in response to legal requests, such as subpoenas or court orders.
• Business Transfers: If we undergo a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process.

4. Data Security

We take the security of your personal information seriously. Our website uses industry-standard encryption technologies to protect your data during transmission. We also adhere to Payment Card Industry Data Security Standard (PCI-DSS) requirements to safeguard your payment information.

Although we implement the highest security measures, please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

To enhance your browsing experience, we use cookies and similar tracking technologies. Cookies are small files stored on your device that allow us to recognize your preferences, improve website functionality, and remember your login status.

You have the option to disable cookies through your browser settings, but this may affect the functionality of certain parts of our website, such as the shopping cart or personalized features.

6. Your Rights and Choices

We believe in giving you control over your personal data. You have the right to:

• Access and Update Your Information: You can access and update your account details at any time by logging into your account or contacting us.
• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt-out by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
• Request Data Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal information, please contact us at:

• Email: [email protected]
• Phone: +1 518-909-3973
• Mailing Address: 438 Donogal Dr, Unit B, Grand Junction, CO 81504, United States